The following instructions were provided by FlexPoint Education Support:

Safari

For Safari on Mac, go to the browser's Settings > Privacy > Disable "Prevent cross-site tracking" and "Block all cookies".

For Safari on iPad and iPhone, go to the device's Settings app > Safari > Disable "Prevent cross-site tracking" and "Block all cookies".

Chrome

For the Chrome on a desktop device, go to the browser's Settings > Privacy and security > Cookies and other site data. Under General Settings, users can ensure that either "Block third-party cookies in Incognito" or "Allow all cookies" is enabled. Our content server can also be allowed in the cookies exception list by clicking the "Add" button next to "Sites that can always use cookies", entering [*.]flvsgl.com as the site URL, and enabling "Including third-party cookies on this site".

For Chrome on iPad or iPhone, open the device's Settings app. Under Chrome, Enable "Allow cross-website tracking", and under Safari > Disable "Prevent cross-site tracking" and "Block all cookies".

For Chrome on Android, go to the browser's Settings > Site settings > Cookies > Add Site Exception, then enter [*.]flvsgl.com as the site URL, and enable the "Including third party cookies on this site" option.

Firefox

In Firefox, go to the browser's Settings > Privacy & Security > Cookies and Site Data section > Manage Exceptions button. Enter flvsgl.com as the website address, click the Allow button, then Save Changes.

Microsoft Edge

For Edge, go to the browser's Settings > Cookies and Site Permissions > Manage and delete cookies and site data > Enable "Allow sites to save and read cookie data (recommended)" and Disable "Block third-party cookies"